Sunday, March 4, 2012

The Most Common PCLaw Errors – Duplicate Entry Errors

 

Duplicate Entry Errors occur when you try to alter a previously saved entry. Most often, this occurs when you change an entry from within the Register or Bank Reconciliation windows.

What happens:

- you locate an entry that you need to change

- you open the entry (double click or change button), and make the correction

- when you click OK, you receive an error message: “unable to connect with original entry”

- when you return to the original window (bank rec./register), two entries will now being showing instead of one

Not a big deal if a normal expense entry – like rent – just delete the one you do not want.

However, if this is a client disbursement cheque, with multiple matters, and/or the disbursement been billed, PCLaw will not let you delete the duplicate cheque. You will have to undo the bills, then you can delete the duplicate cheque, then redo the bills. Make sure you keep track of the billing dates and invoice numbers.

As always, I invite your comments and suggestions for future post topics. Next week – LSUC Lawyer Annual Report – Financial Section.

Clyde