Monday, February 20, 2012

The 7 Most Common PCLaw Errors – Read/Write Errors

Read/Write errors can be one of the hardest errors to both find and fix. The main difficulty is that the data has all been entered correctly. The receipts, disbursements, invoices, etc. are correct, but, for whatever reason, PCLaw is reading the data incorrectly. When PCLaw writes reports, on display or print, the reports do not add up correctly.

For example, I recently had a client ledger that showed all the invoices correctly, and also correctly showed all the payments made as against these invoices. But, the A/R balance was not correct.

The cause of these errors means they are usually referred to as a “server error”. But, this error can appear even though you are running PCLaw on a dedicated PC, rather than a server. A simple thing like a fluctuation in the hydro supply is all that is needed to cause the error. Therefore, just rebooting the PC or server may clear the error for you.

Depending on the error, sometimes just redoing the last few entries will fix the problem. Other times, it may be necessary to undo all the payments and invoices, in order to rebuild the client ledger from the beginning.

As always, I invite your comments and suggestions for future post topics. Next week – Hidden Errors.